Shipping policy

Shipping policy

We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Please note that we don’t ship on weekends. (If the product is out of stock, we will contact you within 3 days to inform you of the situation, and you can choose to refund or wait)

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

It usually takes about 15-25 business days for standard shipping, when the logistics tracking number comes out. 

Generally speaking, the total shipping cost will depend on the following factors: The shipment method you choose (we offer Standard shipping ); The destination country that the package ships to; The number of items you order, as well as the total weight and volume (size) of the package. Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed. Shipping time varies from different countries.

   Verification                                               Processing                                         Shipping                                                Delivery

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing 

It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.

* Please contact us within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Customer Service Team: jrdzshop@outlook.com.